Storage F.A.Q.

Answers to your most commonly asked storage questions:

Q. Can I change what I park in the space?

Yes! Your space is designated for your use only and you can change what you park there as often as you like, as long as it fits in the space! For example, customers renting large RV’s spaces (40’+) can park two standard size cars bumper to bumper in their space while their RV is out on a road trip.

Q. When is the rent due and how can I make payments?

Rent is due the first of each month with a ten day grace period. We offer many ways to make payment: by mail, by phone during office hours, online payment and free autopay with any major credit card. We also accept checks and money orders to our on-site drop box. We send invoices by mail or email, and email reminders.

Q. Where is your rate list?

We quote based on the specifics of the item you have to store – please send a request-a-quote form or a quick contact request for a fast, no-obligation response. Rates changes based on season, availability and current specials. We would love to give you a custom storage quote today.

Q. What are your access hours?

Space rentals include unlimited 24/7 tracked gate access with a physical gate access device. You can come and go anytime. Devices are more secure than codes since the user is limited to the device. Security and accessibility are among our top priorities.

Q. Where can I go boating?

Pohick Bay Park offering a deep water launch is just 3 miles away. They also feature a campground and a fun Pirate-themed pool for kids.

Q. Can I wash my car at the facility?

No, we do not have a wash station; however, there is a terrific locally owned car wash around the corner across from Bank of America on Lorton Market Square: Lorton Station Car Wash.

Q. What is the shortest amount of time I can rent a space?

We offer most spaces on a monthly basis with a minimum rental of one full calendar month. Benefits may be available for longer term rentals – please ask!

Q. What are your office hours?

Monday – Friday 9am to 5pm EST. We are closed on all national holidays. We post closures due to winter weather or other emergencies on our facebook page and the front of this website.

Q. Can I rent a space over the phone or online?

We can prepare your paperwork ahead of time, but you must rent space in person at our office. We do this for security reasons and for practical reasons: you must provide valid Photo ID of which we take a copy for your file, we go over safety and security precautions for using the power gates, provide a tour of the facility including your space location and facility rules, and you receive your physical gate access device. After the space rental, you will have unlimited 24/7 access.